Privacy Policy

Account and Order Data

VPNZV does not require an email address to create an account; a username and password are sufficient. Email is not a required registration detail. Account information is used for authentication, subscription management and handling requests. Do not include personal information unrelated to the service in your username or support tickets.

Order records include the selected plan, order amount, payment status and transaction reference. They are used to activate benefits, verify payment, process refunds and resolve billing disputes. Traffic usage and subscription status are used for measurement and eligibility checks, not to infer browsing activity. Support tickets and attachments submitted by users are used only to address the related issue.

No-Logs Policy and Operational Data

VPNZV does not record which websites users visit. It does not store browsing history, destination URLs, DNS query history or transmitted content, and does not link accounts to visits to destination websites. Only aggregated usage data needed to manage subscriptions is retained for traffic measurement.

Connection logs are not retained persistently. Temporary session state needed to establish and forward connections is used only while a connection is active, then released when it ends; it does not create a retrievable browsing trail. Security records generated by the website and user panel to detect unusual logins and address interface errors are managed separately from network acceleration connection logs and retained only as needed for security investigations.

Access Analytics and Browser Storage

Website analytics help us understand page views, referral sources and button usage. They may include page paths, referring pages, browser categories and interaction events. Analytics do not collect passwords, subscription credentials or the content of websites accessed over international routes. Analysis focuses on aggregated results and is not used to build cross-site advertising profiles.

Cookies and local storage are used to maintain login status and save language choices and essential interface preferences. When access analytics are enabled, browser identifiers may also be used to distinguish visits. You can restrict cookies or clear site storage in your browser settings. Clearing this data may require you to log in again or reset preferences, but it will not automatically delete your server-side account or orders.

Payments and Necessary Data Sharing

VPNZV supports Alipay / WeChat / USDT. Payments are handled by third-party providers or the relevant transaction network. VPNZV receives transaction information needed to confirm order outcomes and does not ask users to enter payment account passwords on VPNZV pages. Refer to the provider's policies and transaction page for details on how it handles payment information.

Necessary data may be shared with relevant processors or competent authorities to verify payments, operate infrastructure or meet applicable legal obligations. Sharing is limited to what is needed for the specific purpose; account information is not sold. Records on public transaction networks are governed by their network rules, and deleting an account cannot withdraw those public records.

Retention Periods and Deletion Requests

Account information is retained for as long as the account remains active and the service requires it. Support tickets and security records are cleared or de-identified after the issue is resolved and any necessary review is complete. Order and refund information is retained as needed for account reconciliation, dispute resolution or legal obligations, then deleted or de-identified. It is not kept indefinitely for purposes unrelated to these needs.

Users can log in to the user panel and submit a request to access, correct or delete account-related data through the support ticket portal. We may need to verify account ownership before processing a request. Do not submit your password or complete subscription credentials. Deletion may make subscriptions and historical records unavailable. If there are open orders, disputes or legal retention requirements, we will explain what cannot yet be deleted and why.

Policy Updates and Requests

VPNZV publishes policy updates on this page and changes the last-updated month at the top. Important changes to data use or user rights will be announced on the website or user panel. Where separate consent is legally required, the appropriate process will be followed. Submit privacy questions and rights requests through a user panel support ticket. See the Terms of Service for rules on using the service.